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Subscriptions and Plans

Subscriptions are optional. You can order and download data without a subscription using pay-as-you-go credits. Plans primarily govern support level, SLA terms, request limits, and selected platform capabilities.

What a Subscription Changes​

  • Support priority and response expectations
  • SLA commitments (where applicable by agreement)
  • API and platform request limits
  • Access to plan-specific capabilities

Separate from Usage Pricing​

Subscriptions do not replace order and download usage pricing. Usage remains pay-as-you-go through credits and monthly tier mechanics. For pricing mechanics, see Pricing overview.

View Your Current Plan​

For UI navigation details, see Billing and settings.

If You Need Better Support or Higher Limits​

If you need faster support handling, higher request capacity, or specific SLA coverage, contact [email protected] and include your account context. Support channel details: Support.

Recurring Order Cancellation​

Recurring data orders are managed independently from subscription plan status. For cancellation lifecycle and monthly UTC cutoff rules, see Cancel or modify recurring orders.