Support
Contact Options
- Email (recommended): [email protected]
- Dashboard: dashboard.clearsky.vision -> Support
- Website: clearsky.vision
Email is the preferred channel for new issues, especially when you need account or API assistance quickly.
Dashboard Support view for ticket tracking and follow-up.
What to Include
Include:
- account email used in ClearSKY,
- order GUID (if relevant),
- endpoint and HTTP method used,
- timestamp in UTC (or include timezone),
- sanitized request payload,
- response status code and error body,
- expected behavior vs actual behavior.
Security Notes
- Do not send API keys, bearer tokens, or raw secrets.
- If needed, share only redacted payloads and headers.