Order Lifecycle and Next Actions

This page is the canonical state/action map for ClearSKY orders. Use it when you need to answer three questions:

1. Is the order still progressing?
2. Is a specific date and request configuration ready?
3. What should I do next?

Lifecycle In One Line

Review -> Preparing -> AwaitingSatelliteProducts -> Processing / Predicting / ProcessingPredicting -> Completed or UpToDate

Canceled is terminal.

Some accounts/contracts support automatic acceptance. In that case, Review is skipped and the order moves into the production flow automatically.

Status To Next Action

Status	What it means	Next action
Review	Order submitted and purchased, pending ClearSKY review. Some accounts/contracts skip this step with automatic acceptance.	Cancel immediately if needed; otherwise wait for ClearSKY to accept or deny the order.
Preparing	Accepted, setup is in progress.	Wait and keep polling status.
AwaitingSatelliteProducts	Waiting for source imagery.	Wait; there is nothing to download yet.
Processing	Production is running.	Wait and keep polling status.
Predicting	Prediction is running.	Wait and keep polling status.
ProcessingPredicting	Processing and prediction are running together.	Wait and keep polling status.
Completed	Historical order finished producing under current settings.	Check availability for the exact date/output you need, then download what is still available.
UpToDate	Recurring order is caught up for the current cycle.	Keep monitoring for new dates, then check availability and download the new outputs.
Canceled	Lifecycle has stopped.	If any data was already produced, check whether it is still available before storage expires; otherwise create a replacement order.

note

Completed and UpToDate are lifecycle states, not download guarantees. Availability still depends on the exact date, request settings, and storage window.

How The Pieces Fit

• Order status answers whether the order is still progressing.
• Availability answers whether a specific date and request shape can be retrieved.
• Download consumes processing units and retrieves the output.

Which Page To Use

• Use Check order status when you need the lifecycle state.
• Use Check availability when you need a date-level download gate.
• Use Download data or Download with the API when you are ready to retrieve files.
• Use My Orders when you want the dashboard version of the same lifecycle.

Recommended Decision Rule

1. If the status is not terminal, wait and keep polling.
2. If the status is Completed or UpToDate, run availability checks for the exact date and output settings.
3. If availability passes, download.
4. If the order is Canceled, only reuse data that was already produced and is still within retention, or create a new order.