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My Orders – Overview

The Orders – Overview page provides a detailed list of all your current and historical orders.
From here, you can check the status of each task, view the model used, monitor the area of interest, and manage active or recurring orders.

Order Table

Each row represents a single order with key details:

  • Created Date: When the order was placed.
  • Order GUID: Unique identifier for the order.
  • Order Status:
    • Done → The order has been completed and data is ready.
    • Ongoing → The order is still being processed.
      • For historical data, this means the requested past imagery is being generated.
      • For recurring live orders, some imagery may already be delivered while new data will continue to be added.
  • Area (km²): Total ordered area.
  • Model: The cloud-removal and fusion model used (e.g., Stratus2, NimbusTest).
  • From / To Month: Time period covered by the order.
  • Image Frequency: How often imagery is provided (e.g., 2 = every 2 days, 7 = weekly).

Actions Menu

The three-dot menu on the far right provides order controls:

  • Cancel (Review Stage) → If the order is newly created and still under review, it can be cancelled immediately. The order will disappear from the list.
  • Cancel Recurring Order → If the order is active and recurring, cancellation stops it from renewing the following month.
    • Already scheduled data for the current month will still be produced.
    • The order remains visible but will no longer renew.
  • Otherwise, the menu shows No Actions.

Customizing Columns

You can use the Customize Columns dropdown to display additional parameters not shown by default, such as:

  • Satellite Constellations: Which satellites were used (e.g., Sentinel-2, Landsat).
  • Billing Cycle: Whether the order was placed as monthly/yearly billing cycles.
  • Storage Months: Duration of storage for the ordered data.
  • API Requests: Number of API retrievals included.
  • Reference Date: Start alignment date for the ordered imagery.
  • Tiles / MiniTiles: IDs if the order was placed as a tile-based request.
  • WKT: Underlying Well-Known Text geometry for the area of interest.

Map Preview

At the bottom of the page, a map preview highlights the exact area of each order.

  • Click an area to copy its WKT geometry, which can be reused in future requests.
  • By default, expired orders (where no data is available) are not shown on the map.
  • To include them, use the Map Settings option.

The Orders Overview is especially useful for managing large histories of orders.
Please note that when many orders exist, the page may take additional time to load.